a orange flower with leaves

Frequently Asked Questions

Location & Neighborhood
What is there to do in Honolulu?

A vibrant vacation destination on the island of Oahu, Honolulu offers endless things to do, from beautiful beaches to shopping and historic sights. Discover the 10 best attractions in Honolulu, including:

  • Pearl Harbor National Memorial
  • USS Arizona Memorial
  • Waikiki Beach
  • Diamond Head State Monument
  • Iolani Palace
  • Hanauma Bay Nature Preserve
  • Manoa Falls
  • Battleship Missouri Battleship
  • Bishop Museum
  • Makapuu Lighthouse Trail
Is the hotel near public transportation?

The hotel is explicitly described as being close to a Bus and Rail stop, making it easy to catch local Honolulu city buses (TheBus) and Rail (Skyline).

How far is Honolulu Airport from Waikiki Beach?

Honolulu Airport is 8.8 miles or 20 minutes from Waikiki Beach. From Daniel K. Inouye International Airport (HNL), take I-H-1 E. You can pick up a taxi from the airport for about $45 or hop on the airport shuttles.

Where is the nearest beach to Honolulu Airport?

Sand Island Beach is located 5.1 miles or 12-minute drive from the Airport Honolulu Hotel, Trademark Collection by Wyndham. For military personal and families with base access, Hickam Beach is at Joint Base Pearl Harbor (3455 Mamala Bay Drive)—5.6 miles or a 17-minute drive from the hotel. You'll also find the beautiful and famous beaches of Waikiki just 7 miles away.

How far is Pearl Harbor from the hotel?

The Airport Honolulu Hotel, Trademark Collection by Wyndham is located 3.3 miles from Pearl Harbor, or a 13-minute drive from our parking lot. You can take public transportation on TheBus on routes 20, 40, 42, and 51. Please stop by the front desk for directions to Pearl Harbor and information on transportation.

Rooms & Accommodations
Is it possible to get adjoining rooms or suites?

Yes — Airport Honolulu Hotel does offer adjoining/connecting rooms. Please contact hotel to confirm availability. The property does NOT have suite options available.

Do rooms include a mini fridge, microwave, or coffee maker?

Yes — rooms include minirefrigerators. The hotel is described as being equipped with microwaves and minirefrigerators in every room.

Are cribs or rollaway beds available?

Yes — cribs and rollaway beds are available at Airport Honolulu Hotel, based on detailed amenity listings. Cribs are free of charge, however rollaway bed cost $30+tax per night.

Does the hotel offer daily housekeeping services?

The hotel currently provides limited housekeeping services. If you require specific items like extra pillows or bath products during your stay, please contact the front desk for assistance.

Check‑In, Check‑Out & Policies
What is the minimum age to check in or book a room?

Yes — the minimum age to check in at Airport Honolulu Hotel appears to be 18 years old.

Is the front desk staffed 24 hours a day?

Yes — the front desk is staffed 24 hours a day at Airport Honolulu Hotel.

What are the check-in and check-out times for the Airport Honolulu Hotel, Trademark Collection by Wyndham?

The check-in time is 3:00 PM, and the check-out time is 11:00 AM. For late check-out inquiries, please check with our front desk staff on the day of departure.

Is the hotel pet-friendly?

Yes. Airport Honolulu Hotel offers pet-friendly accommodations for up to two pets per room and a grassy dog walk area. We charge a non-refundable pet fee of $40 per pet, per night. It is the guest's responsibility to clean up after their pet to avoid additional cleaning fees.

Do you offer late check-outs?

We try to accommodate late check-out requests if possible. This is based on the availability of rooms. Please inquire with our front desk staff for more information.

Parking & Transportation
Are taxi or rideshare services easily accessible?

Yes — taxi and rideshare services are very easily accessible when staying near Airport Honolulu Hotel, thanks to its location just minutes from Daniel K. Inouye International Airport (HNL).

How do you get to Waikiki Beach from our hotel?

Waikiki is 7.3 miles or 30 minutes from our Honolulu airport hotel via HI-92 East. You can take a ride share or hop in a taxi from the hotel, or rent a car at the airport to explore Waikiki and Oahu. Travelers can easily get to Waikiki on public transportation via TheBus on route 19, 20, and 42. Stop by the front desk for more transportation information.

Are EV charging stations available?

Yes — Airport Honolulu Hotel does offer EV charging stations.

Does the hotel offer parking?

Yes — convenient on-site parking is available for $44 + tax per night. Guests should retrieve a ticket from the lot machine upon entry and visit the front desk for a parking pass and validation.

Does the hotel offer an airport shuttle to Honolulu International Airport?

Yes — a complimentary airport shuttle operates daily from 5:00 AM to 1:00 AM. Guests can request a pick-up using the courtesy phones at baggage claim or by calling 808-836-0661 directly. Our staff will instruct you with an exact pick-up location and instructions. The hotel is located only 0.5 miles from Honolulu airport.

Dining & Food Options
Does the hotel have an on‑site restaurant or bar?

Yes — Airport Honolulu Hotel does have onsite dining and bar options at the Sharks Den Bar & Grill from 6 a.m.–10 p.m.

Amenities & Guest Services
Is there a fitness center or gym?

Yes — Airport Honolulu Hotel does have a fitness center open (6AM -10PM Daily) with key access.

Do you have a pool (indoor/outdoor/heated)?

Yes — Airport Honolulu Hotel does have a pool, and it is an outdoor pool. Pool hours are from (9AM to Dusk Daily).

Do you offer luggage storage?

Yes — Airport Honolulu Hotel does offer luggage storage for guests, although the hotel does not explicitly publish this on its own site. However, the Honolulu Airport authority confirms that many Honolulu hotels — especially airportarea hotels — provide complimentary storage before checkin and after checkout (No overnight storage), and the Airport Honolulu Hotel falls within this category.

How can I request a wake-up call?

Kindly arrange a wake-up call through our front desk staff or utilize the alarm clock in your room to ensure you wake up refreshed and prepared.

What is the best time to visit Honolulu?

The best time to visit Oahu is from mid-April to early June and between September and mid-December when the island of Oahu has the highest temperatures and the least amount of rainfall. Spring and early summer are warm and perfect for enjoying the beach and ocean. During the shoulder seasons, Honolulu's attractions are less crowded, and airfare and room rates are at their lowest.

Are laundry or dry‑cleaning services available?

Yes — laundry service is available at Airport Honolulu Hotel. (Self-Laundry $5.50 per load to Wash/$5.50 per load to Dry) Dry Cleaning price varies (please inquire with Front Desk.)  *Price subject to change.

What is there to do while waiting at Honolulu Airport?

Daniel K. Inouye International Airport (HNL) offers several restaurants, snack bars, and shops in the concourses to keep you entertained while waiting for flights. Less than a mile away, the Airport Honolulu Hotel is a relaxing respite between flights with a restaurant, outdoor pool, free Wi-Fi, and an airport shuttle to get you back in time to jet off.

Does the hotel have an amenity fee?

Yes— Airport Honolulu Hotel has a fee of $30 USD + tax per day, per room. It includes the airport shuttle, luggage storage, 10% off at Kuai Market ($30+ purchase), 2 bottles of water at check-in, and a car rental discount.

Business, Groups & Events
Does the hotel offer catering for meetings or events?

No — Airport Honolulu Hotel does not offer catering for meetings and events. However, they do have off site vendors available or the option to bring in a personal choice.

Does the hotel offer meeting and event space?

Yes. The Airport Honolulu Hotel offers modern meeting and event spaces located 5 minutes from Honolulu International Airport and 5 miles from downtown Honolulu. Our hotel features flexible meeting spaces, including the Hawaii Ballroom and an executive boardroom and conferences for up to 200 guests. For more information and booking, call our catering department at 808-837-1545.

Is there a business center available on property?

Yes — Airport Honolulu Hotel does offer business center in the lobby, including areas suitable for printing or business needs.

Does the Airport Honolulu Hotel offer audio-visual equipment?

Yes — Airport Honolulu Hotel provides meeting facilities equipped with audio-visual amenities, a dedicated business center, and a flexible arrangement complemented by complimentary Wi Fi to support your events.

Does the hotel offer group room blocks?

Yes — Airport Honolulu Hotel does offer group room blocks. Please contact Director of Sales and Marketing, Elise Yap, Elise.Yap@highgate.com.

Does the hotel offer services for corporate groups?

Yes. Airport Honolulu Hotel offers comfortable accommodations and modern spaces for corporate meetings, military events or group gatherings near Honolulu International Airport. The hotel features the Hawaii Ballroom, flexible meeting venues, a business kiosk and the Lazy Fish Lounge. With free Wi-Fi, an outdoor pool, airport shuttle, and a fitness center, it's easy to mix business with leisure.

Accessibility
Is the hotel ADA‑compliant / wheelchair accessible?

Yes — Airport Honolulu Hotel is ADAcompliant and wheelchair accessible accommodation available.

Booking & Best Rates
Does the hotel offer special rates or discounts?

Yes — Airport Honolulu Hotel does offer special rates and discounts including AAA, Military and Local Residents rate.

What forms of payment do you accept?

The hotel is a cashless property and accepts all major credit cards for guest rooms, dining and on-site amenities.

Do you offer specials or packages?

Yes — the Airport Honolulu Hotel offers various specials and packages to simplify your travel planning. Please ask our staff about current promotional offers for your upcoming stay.

Safety & Security
What is the hotel’s smoking/vaping policy?

The Airport Honolulu Hotel is a 100% smoke free property, and this policy applies to all forms of smoking — including vaping, e cigarettes, pipes, and marijuana ($500+tax per Smoking Violation). Airport Honolulu Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.